Warranty Information

For KaVo™ Handpieces and Small Equipment

The KaVo Guarantee

KaVo guarantees our products when originally purchased from an authorized KaVo dealer in new and unused condition, for the period of time specified below. The product will not fail during normal service due to defects in material and workmanship. KaVo warranties that all repairs, which are performed by KaVo certified technicians, are repaired with authentic KaVo parts. Warranties are non-transferable.

KaVo Original Parts

When repairing equipment and handpieces through a different repair service, choose KaVo Original Parts. Original parts are manufactured to the same standards as your original purchase, which means better performance, durability, and safety. Alternate choices may not have all the innovation that KaVo puts into its products, like computer balanced turbines and two-piece carbide chuck sleeves. Restore your KaVo equipment to the standards by which it was originally manufactured.

Manufacturer Warranty

KaVo Dental warrants its products to the original purchaser against defective workmanship and materials under normal procedures of installation, use and service within the dental profession for a period of 90 days from the date of sale. Warranty period begins no later than dealer invoice date.

These select KaVo Dental products contain further warranty terms:

Cellular Optic Glass Rod in all High-speed, Low-speed & SONICflex™

 5 years

COMFORTdrive™ 200 XDR

 2.5 years*

COMFORTdrive & COMFORTbase™

 3 years

DIAGNOdent™ / DIAGNOdent pen (except tips, tubing, and display)

 1 year

ELECTROtorque™ TLC / ELECTROtorque plus (control box, tubing, motor)

 3 years

EXPERTtorque™ E679L, E675MW, E675L

 2.5 years*

INTRAmatic™

 1 year

KaVo Light Sources

 1 year

Low-speed Air Motors

 1 year

MASTERmatic™, EXPERTmatic™, INTRA LUX™ heads

 2.5 Years*

MASTERsurg™ / EXPERTsurg™ (and surgical handpieces)

 1 year

MASTERtorque™ M8900 L and M8700

 2.5 years*

MULTIflex™ Couplers

 1 year

PROPHYflex 3™

 1 year

PROPHYwiz™

 1 year

QUATTROcare Plus*

 1 year

RONDOflex™ Plus

 1 year

SMARTtorque™ S619 L, S619C, S615L, S609C, S605C

 1 year

SONICflex™ / SONICflex LUX™

 1 year

SURGtorque™ S459 L, S459 C

 1 year

Tubings (all other types)

 1 year

Turbines (if handpiece repaired at an authorized KaVo repair center or repaired in office)

 1 year

Repairs on Low-speed Heads, Attachments and Speed-increasing Attachments are ncluded if repaired at an authorized KaVo repair center. 
*2.5 year warranty if maintained with QUATTROcare Plus. If not maintained with QUATTROcare Plus, the standard warranty of 2 years applies. Must show proof of purchase of QUATTROcare Plus with repair form and warranty claim.

Genuine Turbines

Genuine KaVo turbines are individually balanced and electronically tested to meet the highest concentricity requirements. Properly balanced turbines leads to lower noise during use. There is never a reason to settle for less than exceptional performance and service from your KaVo handpiece. To maintain your KaVo warranty, have your handpieces and small equipment serviced through KaVo. 

 

Warranty Department Information

Monday–Friday 9:00am–5:00pm (ET) 1-888-ASK-KAVO

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