Coverage for Digital Sensors, Cameras, and Transillumination Caries Detection Devices
|Online Live Remote Assistance* — With our online remote assistance tool, our support team can view your desktop and take control of your mouse and keyboard to resolve technical issues quickly.|
|No-Charge Equipment Replacement** — To minimize downtime, we will send you a replacement unit should you experience technical issues under normal wear and tear use of the equipment.|
|Next Day Air Equipment Replacement***— To keep you up and running, our support team will send out a replacement unit as soon as an issue has been reported.|
Phosphor plate systems and wall-mounted intraoral X-ray systems are not currently covered under any protection plans.
*Complimentary with Gendex Branded Products
**A $2995 deductible applicable under the Core tier
***Under the Essential and Core tiers, a replacement unit will be shipped via 2 Day Shipping after we receive the unit