Join KaVo!
Reference number: HRI-26-002
Career level: Professionals
Department: Service
Contract type: Full-time
Location: KaVo Spain
Start of Contract:
Publication date:
Around 1,500 employees are united by a common goal: To develop, manufacture and successfully market innovative, high quality treatment units, instruments, imaging devices and product-related services. As a team, we are constantly implementing solutions to make modern dentistry better and better – that’s how we inspire dentists around the world.
Let`s work together as a team for one of the most beautiful things in life: A healthy smile. As part of the KaVo family, we want to inspire and encourage you to develop your full potential with us.
What you can expect:
future-proof workplace
attractive remuneration
flexible working hours
individual career prospects
highly varied work
What your duties will include:
- Managing the Iberia Service Department through leadership, organization and development of the internal team
- Providing leadership in setting and achieving assigned goals in the profitable installation, maintenance, and repair of KaVo products and the growth of the service contract base
- Monitoring service performance metrics and driving improvements in efficiency, cost, quality, and customer experience
- Being responsible for optimal resource allocation to ensure customer satisfaction and profitability in service delivery as well as in spare parts supply chain
- Collaborating with sales department and cross-functional teams to align service strategies with business needs
- Confirming compliance with all laws and regulations governing KaVo products
- Inventory management: Ensuring correct levels of stock in spare parts for both internal and external teams
- Managing external service partners relationship as well as distributors
What sets you apart:
- Strong leadership skills and experience in management roles
- Completed business or engineering degree
- Technical background through education or practice
- Experience in managing field service or customer support organizations
- Technical acumen from previous roles with control and regulation technologies
- Ability to manage multiple priorities in a fast paced environment
- Structured, organized and process-oriented style of working
- Strong communication skills and conflict resolution mindset
- Experience in working in an international environment
- Good command of English – please provide your application in English
- Proficiency in Microsoft Office, primarily Excel
- Experience in working with CRM systems
Please send all documents in a single PDF file with the reference number HRI-26-002 to: career@kavo.com
- Cover letter including salary expectations
- Curriculum Vitae
- References