Service Manager (m/f/d)

Madrid, Spain | at the earliest possible date

Join KaVo!

Código servicio de información: HRI-26-002

Nivel profesional: Profesionales

Departamento: Servicio

Horario laboral: Full-time

Ubicación: KaVo Spain

Entrada:

Publicado el:

03/26/2026
KaVo Dental’s main offices are in Biberach, Germany and the company has been one of the leading businesses in international dentistry for more than 110 years.

Around 1,500 employees are united by a common goal: To develop, manufacture and successfully market innovative, high quality treatment units, instruments, imaging devices and product-related services. As a team, we are constantly implementing solutions to make modern dentistry better and better – that’s how we inspire dentists around the world.

Let`s work together as a team for one of the most beautiful things in life: A healthy smile. As part of the KaVo family, we want to inspire and encourage you to develop your full potential with us.

What you can expect:

un lugar de trabajo preparado para el futuro

remuneración atractiva

flexible horario de trabajo

individual perspectivas profesionales

trabajo muy variado

What your duties will include:

  • Managing the Iberia Service Department through leadership, organization and development of the internal team
  • Providing leadership in setting and achieving assigned goals in the profitable installation, maintenance, and repair of KaVo products and the growth of the service contract base
  • Monitoring service performance metrics and driving improvements in efficiency, cost, quality, and customer experience
  • Being responsible for optimal resource allocation to ensure customer satisfaction and profitability in service delivery as well as in spare parts supply chain
  • Collaborating with sales department and cross-functional teams to align service strategies with business needs
  • Confirming compliance with all laws and regulations governing KaVo products
  • Inventory management: Ensuring correct levels of stock in spare parts for both internal and external teams
  • Managing external service partners relationship as well as distributors

What sets you apart:

  • Strong leadership skills and experience in management roles
  • Completed business or engineering degree
  • Technical background through education or practice
  • Experience in managing field service or customer support organizations
  • Technical acumen from previous roles with control and regulation technologies
  • Ability to manage multiple priorities in a fast paced environment
  • Structured, organized and process-oriented style of working
  • Strong communication skills and conflict resolution mindset
  • Experience in working in an international environment
  • Good command of English – please provide your application in English
  • Proficiency in Microsoft Office, primarily Excel
  • Experience in working with CRM systems
We look forward to receiving your application!

Please send all documents in a single PDF file with the reference number HRI-26-002 to: career@kavo.com

  • Cover letter including salary expectations
  • Curriculum Vitae
  • References
     

Download PDF     Apply now

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