Join KaVo!
Referentienummer: HRI-25-08
Carrièreniveau: Professionals
Afdeling: Service
Contracttype: Full-time
Locatie: KaVo Dental Netherlands B.V.
Start van contract:
Publicatiedatum:
Around 1,600 employees are united by a common goal: To develop, manufacture and successfully market innovative, high quality treatment units, instruments, imaging devices and product-related services. As a team, we are constantly implementing solutions to make modern dentistry better and better – that’s how we inspire dentists around the world.
Let`s work together as a team for one of the most beautiful things in life: A healthy smile. As part of the KaVo family, we want to inspire and encourage you to develop your full potential with us.
What your duties will include:
- Lead and coordinate technical service across the Benelux region to ensure timely, high-quality maintenance and support
- Serve as the primary point of contact for dealer partners regarding service inquiries, escalations, and solutions
- Collaborate closely with the sales team to identify opportunities for service-based revenue and strengthen client relationships
- Develop and implement service strategies, processes, and KPIs to optimize operational efficiency and customer satisfaction
- Ensure proper training and development of dealer technical staff to maintain expertise on KaVo Dental products, including digital and connected solutions
- Monitor service performance metrics, report on trends, and propose improvements to management
- Manage spare parts business to ensure sales growth throughout the region
- Act as a regional ambassador of KaVo Dental’s brand, promoting professionalism, reliability, and innovation
What sets you apart:
- Completed engineering degree
- Multiple years’ experience in a service manager role, ideally in the dental or medical technology sector
- Commercial mindset and high drive
- Structured and process-oriented style of working
- Strong communication skills and customer orientation
- Experience in working in an international environment
- Fluency in English and Dutch, French would be a plus
- Willingness to travel in and outside of the territory
- Proficiency in Microsoft Office, primarily Excel
- Experience in working with SAP systems
Please send all documents in a single PDF file with the reference number HRI-25-08 to: career@kavo.com
- Cover letter including salary expectations
- Curriculum Vitae
- References