KaVo Care Portal™ (NEW)

What is KaVo Care?

KaVo Care offers fast and easy repair of your KaVo handpiece. Trust KaVo to restore your instrument to its original performance, using only genuine KaVo parts. All of our repairs are performed by our specialized team of expert KaVo technicians. With KaVo Care, your handpiece will be restored to the exceptional performance you've come to expect.

Start a Repair ->       Register / Sign in ->

Shipping Instructions

Shipping your repair is easy.

Simply pack your item using any cardboard box. If you don’t have one, you may call 1-888-KAVO-USA (1-888-528-6872) to request a reusable KaVo Care plastic box, and one will be shipped to you within 2-business days. You may also request one here.

Confirm and Pack.

After confirming your repair order, UPS will be automatically notified to pick-up the order within 2-business days.

Track Every Step of the Way.

We will notify you once your item is received at our facility in Charlotte, NC. You can track the status of your repair anytime through the KaVo Care customer portal. Most repairs are completed within 24-hours of arrival.

Secure Shipping Back to You.

Your device will be returned to you in a reusable KaVo Care box. Keep this box to securely ship future repairs to KaVo Care.

Questions? We’re Here to Help.

If you have any questions, please call 1-888-KAVO-USA (1-888-528-6872)