KaVo e-Service

e-Service: Troubleshooting by KaVo IT specialists. Rapid response times for incident-related support.

KaVo offers service packages at great fixed prices for KaVo units with software applications and network connection. 

In the event of a malfunction, KaVo’s IT specialists can find a solution to the issue quickly and cost-effectively. Once you give your consent, a secure connection is set up to your unit for the duration of the troubleshooting.

Commissioning e-Service     KaVo Remote Support

Download e-Service Brochure

  • Troubleshooting by KaVo IT specialists
  • Clear cost transparency with great fixed prices
  • Rapid response times for incident-related support
  • Fast response time and the lack of travel expenses bring down costs
  • High data security thanks to secure data connections

E-Service on the desired date.

Easy. Always. Everywhere.

With the KaVo e-Service we now offer you simple, fast online support for your KaVo devices, software programs, applications, databases and server services at attractive fixed prices. In many cases you can save yourself the effort of scheduling and the costs of an on-site service call: KaVo IT specialists and service technicians carry out the desired services remotely on your practice‘s network. 

Since we perform the KaVo e-Service on the date you have arranged in advance, the response times are optimised and the downtime in your practice is minimised. You not only know in advance when the KaVo e-Service will be carried out, but also what it will cost afterwards: billing is carried out on clearly defined, transparent terms. 

Besides the attractive conditions, you can also rest assured that your data is protected: the connection to your systems is established via a specially secured line, thus offering the highest possible level of security. In addition, the connection will only be established after your express approval.

Four areas with just one click:

1. e-Installation

Import, configuration and activation of new software programs

2. e-Data

Migration of data to new program versions or a new server

3. e-Update

Updating software programs and installing extensions with updates

4. e-Check

System and error analysis with remote maintenance

46 %

of the service costs can be saved with e-Service, as you are only billed for the effective labour costs.

There are also no travel costs, so appointments can be made quickly and downtime is reduced.

Installation DIAGNOcam Software

  • Single seat 1.013.3414
  • Checking the system requirements and calculating the duration of the data import from the KaVo KiD DIAGNOcam software 
  • Advice on integrating practice management software, backup and anti-virus protection 
  • Installation of the DIAGNOcam software for one client and data import from the KaVo KiD software into the DIAGNOcam software

Installation of additional Client DIAGNOcam 

  • Client 1.013.3415
  • Checking the client‘s system requirements
  • Installing and configuring the software and connecting to the server system